FAQ — You Got Questions? We Got You.

Why don't you take returns?

We make each piece just for you, fresh off the press.
Since everything’s print-on-demand, we can't take returns right now — but we’re hoping to change that down the road.
Thanks for understanding and helping us keep things sustainable!

Can I swap sizes if it doesn’t fit?

For sure! If you need a different size or something’s off with your order, hit us up within 14 days.

Reach out:
📧 info@solesurfcompany.com
📱 (808) 383-6113 — call or text!

Just shoot over your name, order number, what you got, and what size you’re looking for. We’ll get you sorted.

Where are you guys based? And where’s my stuff shipping from?

We’re lucky to call Oahu, Hawai’i home. 🌺🏄♂️
That said, our gear comes from a few different spots on the mainland and beyond, so shipping times might vary a little.
Promise it’s worth the wait.

Can I get a custom color or size?

Maybe! We try to make it happen whenever we can.
It all depends on what’s available through our manufacturers.
Drop us a line at info@solesurfcompany.com — we’ll see what’s possible!

How come the prices are what they are?

Simple: we’re all about quality and doing things the right way.
That means premium materials, ethical production, original island-inspired designs — and gear that’s built to last.
You’re getting something real, not mass-produced.

🌺 Thanks for riding with us — Sole Surf Company wouldn’t be the same without you. See you out there.