Last Updated: May 2026

At Sole Surf Company (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit, browse, or make a purchase from our website at solesurfcompany.com.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, sign up for emails, leave a review, or contact us, we may collect personal information including:

Personal Information You Provide

• Name

• Email address

• Billing and shipping address

• Phone number

• Order details and purchase history

• Information submitted through contact forms, reviews, or emails

Payment Information

Payments are processed securely through trusted third-party payment providers. Sole Surf Company does not store your full payment card information.

Website & Device Information

We may automatically collect information such as:

• Device type

• Browser type

• IP address

• Website activity and browsing behavior

• Pages visited and products viewed

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and shopping experience

• Communicate promotions, product updates, or brand news (you may unsubscribe anytime)

• Prevent fraud and protect the security of our website

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your experience and better understand how visitors interact with our website.

We may use services such as:

• Shopify Analytics

• Google Analytics

• Meta (Facebook & Instagram) tracking tools

• Review and customer feedback services

These tools help us improve Sole Surf Company, understand customer behavior, and provide relevant experiences.

You may disable cookies through your browser settings if you prefer.

Third-Party Services

To operate our business, we may share limited personal information with trusted third-party providers including:

• Shopify (our ecommerce platform)

• Payment processors

• Shipping providers

• Email marketing services

• Product fulfillment partners

• Customer review services such as Judge.me

• Website analytics and advertising partners

These providers only receive the information necessary to perform their services.

Email Communications

If you subscribe to emails or make a purchase, we may occasionally send updates regarding products, promotions, or Sole Surf Company news.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in our emails.

We may still contact you regarding orders, shipping updates, customer service matters, or important account-related information.

Data Security

We take reasonable precautions to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the ability to:

• Request access to your information

• Request corrections to inaccurate information

• Request deletion of your information

• Opt out of certain marketing communications

To make a request, please contact us at the email below.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

Children's Privacy

Sole Surf Company is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Sole Surf Company
Email: info@solesurfcompany.com
Website: solesurfcompany.com

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